Fraud is a recurring nightmare in insurance agencies worldwide. For decades, insurance companies have been deceived at the hand of customers and everyday people. The victim can be easily deprived of money in a matter of days. This formulates a resolution process that can be lengthy, expensive, and time consuming. The main question is how can our mobile devices stop fraud.
- Social media is your friend. According to InsuranceJournal.com social media can benefit you in more ways than one. As we all know millions of people worldwide make their social media public for everyone to see. The chances of finding your claimant’s social media page can be as easy as snapping your fingers. Johnson, the editor of ClaimsJournal.com, implies once you have this, you can investigate further into their status and photos which can provide insight on whether their claim is true or not. Facebook and Twitter are excellent examples of social media. They can provide plenty of evidence to confirm if you are being lied to.
- Apps that notify you of fraud are a key factor to stopping the problem at the root. An example of these applications would be one that provides information to the user of any suspicious activity going on inside of their agency. Agency Matrix’s software is one of the best applications out there that you can use. It includes a management system and recording feature that tracks all your transactions between you and your claimant without downloading anything.
- Use your phone to take pictures of your claimant’s inventory. You should record their possessions such as cars and places of business before insuring them. Afterwards, you can store all of your attachments in Agency Matrix. Precautions such as this, will prevent false claims from occurring.