Discovering Excellence

A common question from insurance agents is where and how to find quality employees.  When we sat down with industry expert, Eddie Emmett, he was unsurprised to hear this.  He stated that “that may be the number one topic that comes up, all the time.”  Agency Matrix has a large team that involves hiring salespeople, trainers, support people, and others.  There are always problems that come with hiring for these positions, even at a company, let alone on the independent agent level.

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Autonomous Cars and the Insurance Revolution

Scene:  It’s 1 a.m. in the morning.  You’ve been out on the town having a fantastic night, and now it’s time to go home.   You’re physically tired from dancing and the general hustle and bustle of an evening out.  You plop down in your brand new self driving vehicle and activate the ignition.  After a moment of the customary beeping, whirring, and start-up noises a voice says: "Good evening (insert name), I detect that you’re drowsy. During this trip I may require your driving assistance in the event of an emergency. If you wish to proceed to the destination, you must authorize your auto insurer to increase your premium until arrival.  This amount will be added to your monthly payment. To authorize, say yes."

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How bad accounting practices can bring down your agency

According to, independent insurance agencies tend to focus on the sales part of their industry. Many of the business owners either lack knowledge or the experience that is required to run insurance agency accounting. There is nothing worse than being in the dark about having a bad accountant who doesn’t handle your financial information correctly.

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Tech Support Vlog - Internet Explorer Vs Microsoft Edge

Tech Support is getting in on the video action! In our debut episode of the Tech Support Vlog we discuss the all-too-often overlooked web browser, Internet Explorer.

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New Realease V5.4


Bridging from AM to ITC
Agency Matrix management software now has the capability to bridge an existing policy, quote or X-Date to ITC by clicking on the requite link at the end of each policy, quote or X-Date.
(Available on all packages)

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Five Ways To Deliver A Rock Star Insurance Performance

We’ve all seen the recent deluge of TV talent shows – The Voice, American Idol, America’s Got Talent, and countless others. Many believe these shows will catapult them to greatness and crowds of screaming fans. And, unfortunately, many of these dreams end in heartbreak. But not all of them. A small percentage of talented hopefuls go on to become superstars. Do you ever wonder why? What vaults some people to rock star status, with staying power and millions of loyal longtime fans?

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How Can your Insurance Software Help you get Closer to your Customers this Year?

Now that another holiday season is behind us and all of our New Year’s resolutions have begun to fade, everyone is getting to work putting their business plans for the year into action. And there’s nothing more important to your success than the relationships you build with your prospects and customers.

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Driving “DNA” Hikes Auto Insurance Premiums by 15% or More

Most of your auto insurance customers intuitively understand that if they act irresponsibly behind the wheel, it can cost them in the form of fines, legal fees, higher insurance rates, revoked licenses – or in the worst case scenario – loss of lives. But how many of your customers really understand how their driving records affect their insurance premiums?

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What do virtual driving tests and insurance software have in common?

Most of us can still remember Driver Ed training and those first clumsy days behind the wheel. The thrill of learning to drive. The anxiety associated with facing new dangers. And of course, the pressure to please an instructor who stood between you and your freedom on the open road.

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Skyrocketing HO insurance claims – another reason for smart insurance software

Weather patterns in recent years have been wreaking havoc with homeowners and insurance carriers alike. According to a study of homeowners insurance claim trends between 1997 and 2011 by the Insurance Research Council (IRC), the cost of homeowner’s insurance claims has skyrocketed, with the average claim payment per insured home up 173 percent nationwide during that time period. In 2011 alone, homeowners insurance claim costs per insured home increased 27 percent.

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