Agency Matrix Terms & Conditions

Decorative Green Line


Updated: 2/25/2019


In using this website, you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms & Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements: “Client,” “You” and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company,” “Ourselves,” “We” and “Us" refer to our Company. “Party,” “Parties” or “Us” refer to both the Client and Ourselves, or either the Client or Ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and, therefore, as referring to same.

Privacy Statement          
We are committed to protecting your privacy. Authorized employees within the Company may potentially use information collected from individual customers strictly on a need-to-know basis. We continually review our systems and data to ensure the best possible service to our customers. We will investigate any unauthorized actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Client records are regarded as confidential and, therefore, will not be divulged to any third party, other than if legally required to do so by the appropriate authorities. Clients have the right to request sight of and copies of any and all Client records we keep, on the proviso that we are given reasonable notice of such request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients appropriate written information, handouts or copies of records, as part of an agreed upon contract, for the benefit of both Parties.

We will not sell, share or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Governing Law; Waiver of Jury Trial; Jurisdiction             
The Laws of the State of Georgia shall exclusively govern all claims or matters related to or arising from these Terms & Conditions (including any tort or non-contractual claims) and any questions concerning the construction, interpretation, validity and/or enforceability of these Terms & Conditions, and the performance of any person or entity related to their respective obligations imposed by these Terms & Conditions, in each case without giving effect to any choice of law or conflict of law rules or provisions (whether of the State of Georgia or any other jurisdiction) that would cause the application of the Law of any jurisdiction other than the State of Georgia. EACH PERSON OR ENTITY HEREBY IRREVOCABLY WAIVES ALL RIGHTS TO TRIAL BY JURY IN ANY PROCEEDING BROUGHT TO RESOLVE ANY DISPUTE BETWEEN ANY OF THE PARTIES (WHETHER ARISING IN CONTRACT, TORT OR OTHERWISE ARISING OUT OF, CONNECTED WITH, RELATED TO OR INCIDENTAL TO THIS AGREEMENT, THE TRANSACTIONS CONTEMPLATED HEREBY OR THE RELATIONSHIPS ESTABLISHED AMONG THE PARTIES HEREUNDER. Each person or entity hereto submits to the jurisdiction of the State of Georgia and the Federal District Court for the Northern District of Georgia in any action or proceeding arising out of or relating to these Terms & Conditions and agrees that all claims in respect of the action or proceeding shall be heard and determined in any such court. Each person or entity hereto agrees that a final judgment in any proceeding so brought shall be conclusive and may be enforced by suit on the judgment or in any other manner provided by law or at equity.

Exclusions and limitations:

The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company excludes all representations and warranties relating to this website and its contents, or which are or may be provided by any affiliate or other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of, or in connection with, your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of events or your having advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and/or the data thereon, or any other direct or indirect, consequential or incidental damages.

This Company does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Client shall indemnify, defend (by counsel reasonably acceptable to the Company) and hold harmless the Company and its officers, directors, agents and employees from and against claims, damages, losses and expenses, including but not limited to attorneys' fees, arising out of or resulting from the negligence or misconduct of Client in connection with the use of this website. 

All major credit/debit cards or ACH bank drafting are acceptable methods of payment. Our terms are payment in full on a monthly basis. Payments that remain outstanding by the following due date will result in an interruption in service until such time as the outstanding and current balances due are paid in full. We reserve the right to seek recovery of any monies remaining unpaid sixty (60) days from the due date via collection agencies and/or through Small Claims Court. In such circumstances, Client shall be liable for any and all additional administrative and/or court costs.

Cancellation Policy        
You may request cancellation at any time by notifying the Company in person, via email, phone or fax, or by any other means subject to confirmation in writing. All cancellation requests will be processed effective on the last day of the billing period during which they are requested. No prorated refunds will be provided. You must request cancellation at least twenty-four (24) hours prior to the end of the billing period to prevent being billed for another month.

Termination of Agreements and Refunds Policy
Both the Client and Company have the right to terminate any service agreement for any reason, including the ending of services that are already underway. No refunds shall be offered for setup fees, ACORD form fees or conversion fees where these services are deemed to have begun and are, for all intents and purposes, underway. Any monies paid, which constitute payment with respect to the provision of unused services, shall be refunded.

Log Files             
We use IP addresses to analyze trends, administer the site, track user movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information, including browser type, access times/opening of email, URL requests and referring URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Like most interactive websites, this Company’s site (or ISP) uses cookies to enable retrieval of user details for each visit. Cookies are used in some areas to enable functionality and ease of use for those visiting. Some affiliate partners may also use cookies.

Links from this Website
We do not monitor or review the content of other websites that may be linked from this website. Opinions expressed or material appearing on such sites are not necessarily shared or endorsed by us, and Agency Matrix shall not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy, practices or content of such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of all sites. You should evaluate the security and trustworthiness of any site connected to this site, or accessed through this site, before disclosing any personal information. This Company will not accept responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure of personal information to third parties.

Copyright Notice             
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

If you have questions regarding our Terms & Conditions, its implementation, failure to adhere to Terms & Conditions or our general practices, please send your comments to our corporate office:

Agency Matrix, LLC
2425 Commerce Avenue; Suite 300
Duluth, GA 30096

Local: 972-239-1456
Toll-Free: 800-456-2874

Force Majeure 
Neither Party shall be liable to the other for any failure to perform any obligation, under any agreement, that is due to an event beyond the control of such Party, including but not limited to, any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other of the same and shall use all reasonable endeavors to comply with the Terms & Conditions of any agreement contained herein.

Failure of either Party to insist upon strict performance of any provision of this or any agreement, or the failure of either party to exercise any right or remedy to which it, he or they are entitled of personal information, shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any agreement. No waiver of any provisions of this or any agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

The laws of the United States of America govern these Terms & Conditions. By accessing this website, using our services or buying our products, you consent to these Terms & Conditions and to the exclusive jurisdiction of the US courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to, the exclusions and limitations set out above), the invalid or unenforceable provision will be severed from these terms, and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set forth in these Terms & Conditions and/or any agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms & Conditions or of any agreement or part thereof, or the right thereafter to enforce each and every provision. These Terms & Conditions shall not be amended, modified, varied or supplemented, except in writing and signed by duly authorized representatives of the Company.

Notification of Changes         
Agency Matrix has the discretion to occasionally update the Terms & Conditions. When we do, we will also revise the “updated” date at the top of this page. We encourage you to periodically review the Terms & Conditions to stay informed. Your continued use of the service constitutes your agreement to the Terms & Conditions and its updates.

These Terms & Conditions form part of the agreement between the Client and Company. Your accessing of this website and/or undertaking of a booking or agreement indicates your understanding, agreement to and acceptance of the Disclaimer Notice and full Terms & Conditions contained herein. Your statutory consumer rights are unaffected.